Sky were booked to come on Monday to install Sky+. This is a TiVo like satellite service that lets you pause/rewind/record two programmes at once to an internal HD on the satellite receiver. We've had Sky for ages as we don't have a terrestrial ariel, but Sky have just dropped their monthly fee for Sky+ so its just the cost of the upgrade now. I thought what the hell... I know when I first get home from work I tend to veg and watch a little TV to relax, not much... maybe an hour. Because of the time of day it is always endless repeats of Stargate, so if I am going to do that I might as well actually watch something interesting. I tend to miss all the good documentaries, new SF series, etc, as I go to bed pretty early. Ish. Or I forget. Or I have the boy. Of course I will probably still end up watching endless repeats of Stargate, but its a good theory. The boy and I do like a lot of the "how things work" and mechanical series you get on the discovery channels, so it would be nice to sit and cuddle up and see some of those with him if they were recorded.
The installers are supposed to ring by 9am, so I was working from home. They would then confirm a time. Nothing heard. So I rang the call centre. Once I stopped puddling (it's a Scottish call centre *purrrr*) they said they would call the branch and let me know. Nothing. So I called back and they left me on the phone (puddling) while they called then and there. The installer was off sick, they hadn't got round to calling customers to let them know yet. I was pretty mad. If they had called first thing I could have gone into work. It would have just been a simple courtesy... So now I've told them to be there at 9am Friday as I am out after that. The scottish lass at the call centre was nice, said she was working Thurs night and would ring and confirm. That was nice of her, I know she hasn't any power over what they do. Do I think they will be there? Hmmmm not really, but then at least I get to call the call centre again *grin*.
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